How Technology Can Bring Belonging Back into Disability Support

If you’ve ever felt like the NDIS is more paperwork than people, you’re not alone. For many participants, families, and coordinators, the constant admin, repeated forms, and lost details can take the focus away from what truly matters: feeling connected, understood, and supported.

Belonging isn’t just about being included in a system, it’s about being seen as a whole person. Yet too often, the NDIS experience leaves people feeling like a number in a queue rather than a person with goals, identity, and dreams. That’s where technology, when done right, can make a difference.

My Solas, a purpose-built digital platform launched in 2024, was designed with the NDIS community at its heart. Instead of creating more barriers, it simplifies processes and puts relationships back at the centre of support.

Through tools like the Plan Navigator, Request for Service, Marketplace Listings, and Secure Messaging, My Solas does more than manage data, it gives participants and providers space to connect meaningfully.

For participants, this might mean:

Logging in to see your supports clearly, without retelling your story again and again.
Being matched with providers who respect your identity, culture, and goals.
Having a space where your needs aren’t lost in translation.

For coordinators and providers, it means:

Referrals that are easier to track.
Conversations that stay in one secure place.
More time to spend supporting people, not chasing paperwork.

Belonging shouldn’t be a privilege, it should be the baseline of every interaction in the NDIS. Together, Chosen Family and My Solas are showing how smart tools can bring humanity back into the system.

If you’re curious about how My Solas works, you can explore the platform and see how it might support your journey: www.mysolas.com.au

Because in the end, technology should do more than organise services. It should connect us, amplify our voices, and remind us: you belong here.

Connect. Collaborate. Care better ✨

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The Unexpected Journey: Navigating NDIS Updates with Community and Care

By Jared Keens • July 21, 2025

Navigating change with confidence. What you need to know about NDIS funding updates If you’re feeling overwhelmed by the recent changes to the NDIS, you’re not alone. As the system evolves, it’s more important than ever to stay informed, proactive, and connected to supportive resources. In this episode from The Unexpected Journey, Julia, Amber, and Tina came together to unpack the latest updates, from what’s changing in funding allocations to how participants can advocate for the support they deserve.

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Poaching in the Disability Sector? Let’s Call It Growth, Not Theft

June 7, 2025

Let’s talk about this word “poached.” This year, we’ve seen many high-profile professionals moving into new roles—and that’s not a scandal, it’s growth. I don’t believe in the concept of poaching staff. And yes, pull in closer as you read this. Organisations don’t own people. The sector is not a monopoly. Careers are not prisons. People move on for all sorts of reasons: to reignite passion, escape burnout, challenge themselves, or seek financial stability. Some leave great workplaces simply because it’s time. And yet, I’ve seen how even the healthiest departures are misread by organisations whose systemic culture cannot accept change without blame. I’ve left jobs I loved because I needed to grow. I’ve written glowing references for brilliant people finding purpose elsewhere. And you know what? I’m still connected to most of them. Some have come back to thank me. Others have opened doors for Chosen Family in spaces we might never have entered. That’s the beauty of a healthy exit. Let’s be real: if someone tells you they’re leaving, celebrate them. It takes courage to leap. It takes strength to say yes to change. That’s not betrayal—that’s bravery. So if you hear the word “poaching” around me, know I won’t entertain the narrative. I believe in self-determination. I believe people can align with values, cultures, and missions that support their evolution. Be kind. Be gracious. And remember: as you water others, you too will be refreshed. Want to challenge outdated workplace mindsets? Book Traidy to speak at your next team day, leadership retreat, or sector event. Let’s build a culture that celebrates growth, not control. Book Traidy for a speaking gig today. Want more insights like this straight to your inbox? Subscribe to our newsletter and keep evolving with us.